Security and Compliance in AI-Driven Operations

As AI agents gain access to sensitive business systems, security becomes paramount. Here's how Lattice maintains enterprise-grade security without sacrificing autonomy.

Our Security Philosophy

Security at Lattice is built on three fundamental pillars:

Zero Trust Architecture: Every action is verified, every request is authenticated, every response is validated. We never assume anything is safe just because it came from inside the system.

Least Privilege Access: Agents only access exactly what they need to perform their tasks—nothing more. Permissions are granular and strictly enforced.

Complete Auditability: Every action taken by every agent is logged and auditable. You can see exactly what happened, when, and why.

Compliance Certifications

Lattice maintains the highest levels of compliance certification:

• **SOC 2 Type II** - Annual audits verify our security controls
• **GDPR Compliance** - Full compliance with European data protection regulations
• **HIPAA** - For healthcare clients requiring protected health information handling
• **ISO 27001** - International standard for information security management

How Agent Permissions Work

Each agent operates within strictly defined boundaries:

Data Access: Configure exactly which data sources an agent can read and write. Permissions are enforced at the system level, not just the application level.

Action Limits: Set spending caps, sending limits, or other thresholds. Agents automatically pause and request approval when limits are approached.

Human Approval: Define which actions require human sign-off. High-stakes decisions never happen automatically.

Time Restrictions: Limit when agents can operate if needed. Some customers restrict certain actions to business hours.

Data Protection

Your data is protected by multiple layers of security:

Encryption: End-to-end encryption for all data in transit and at rest. We use AES-256 encryption with regularly rotated keys.

Data Residency: Choose where your data is stored. We offer data residency options in US, EU, and Asia-Pacific regions.

Regular Audits: We conduct regular security audits and penetration testing with leading security firms.

Access Controls: Strict access controls limit who can access production systems, with all access logged and reviewed.

Incident Response

In the rare event of a security issue:

Automated Detection: Our monitoring systems detect anomalies in real-time and automatically alert our security team.

Instant Agent Suspension: Suspicious agent activity triggers immediate suspension pending review.

Complete Audit Trail: Full logs are available for forensic analysis.

24/7 Security Team: Our security team is available around the clock to respond to any issues.

Enterprise Security Features

For our Enterprise customers, we offer additional security capabilities:

• Single Sign-On (SSO) integration
• Custom security policies
• Dedicated security reviews
• Private cloud deployment options
• Custom compliance certifications

Our Commitment

Security isn't a feature—it's the foundation of everything we build. We invest heavily in security because we know our customers are trusting us with their most sensitive operations.

If you have questions about our security practices, our team is always available to discuss them in detail.