DocsSecurity & ComplianceData Handling

Data Handling

How Lattice handles and protects your data.

Data Categories

  • Account Data - Email, name, billing info
  • Configuration Data - Agent configs, workflows
  • Runtime Data - Logs, metrics, agent outputs
  • Customer Data - Data processed by your agents

Data Retention

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Logs:           30 days (configurable)
Metrics:        90 days
Agent Outputs:  7 days (configurable)
Audit Logs:     1 year (Enterprise: unlimited)

Data Deletion

You can request data deletion at any time. Upon account termination:

  • Configuration data deleted within 30 days
  • Runtime data deleted within 7 days
  • Backups purged within 90 days

Data deletion is irreversible. Export any needed data before requesting deletion.